This paper emphasizes the need for a change in the conceptualization of soft skills training as it is practiced today in finishing schools and subsequently proposes an alternative approach rooted in a deeper personal sense of the trainer. In this view, conventional recruitment components like...

We evaluate the causal impacts of on-the-job soft skills training on the productivity, wages, and retention of female garment workers in India. The program increased women's extraversion and communication, and spurred technical skill upgrading. Treated workers were 20 percent more productive...