This study presents an adaptation of case studies denominated by the patterns of behaviour, an ideal methodology for the development of theories explaining the organisation and its integrants’ behaviour. In comparison with other alternatives, best results are obtained in the research of...

Purpose – The purpose of this paper is to analyze how the exchanges that employees maintain with their immediate superior and with their work group influence the creativity that they manifest. Design/methodology/approach – A study was carried out among employees of a firm from the automotive...