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Industrie
Innovation
42
Dienstleistungssektor
38
Service industry
38
Beziehungsmarketing
37
Relationship marketing
37
Service quality
34
Dienstleistungsqualität
33
Services
31
Consumer behaviour
29
Dienstleistung
28
Service innovation
28
Konsumentenverhalten
26
Customer satisfaction
24
Customer integration
22
Dienstleistungsinnovation
22
Innovation management
22
Kundenintegration
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Innovationsmanagement
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Kundenzufriedenheit
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New product development
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Quality management
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Produktentwicklung
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Sweden
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Theorie
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Theory
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Manufacturing industries
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Schweden
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Bundling strategy
13
Leistungsbündel
13
Qualitätsmanagement
13
Betriebliche Wertschöpfung
12
Dienstleistungsmanagement
12
Service management
12
Value creation
12
Einzelhandel
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New service development
10
Production management
10
Produktionswirtschaft
10
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11
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Sousa, Rui
4
Witell, Lars
4
Voss, Christopher A.
3
Gebauer, Heiko
2
Gustafsson, Anders
2
Silveira, Giovani J. C. da
2
Arabi, Behrouz
1
Camanho, Ana Santos
1
Castka, Pavel
1
Cronemyr, Peter
1
Donovan, Julie
1
Edvardsson, Bo
1
Löfgren, Martin
1
Silva, Maria Conceição A.
1
Thomé, Antônio Márcio Tavares
1
Wang, Qiang
1
Zhao, Xiande
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of production economics
1
International trends in manufacturing technology
1
Journal of business research : JBR
1
Journal of productivity analysis : an official journal of the International Society for Efficiency and Productivity Analysis
1
Journal of service management
1
Journal of service research : JSR
1
The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
11
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1
Capability antecedents and performance outcomes of servitization : differences between basic and advanced services
Sousa, Rui
;
Silveira, Giovani J. C. da
- In:
International journal of operations & production …
37
(
2017
)
4
,
pp. 444-467
Persistent link: https://www.econbiz.de/10011661449
Saved in:
2
Design-manufacturing integration and manufacturing complexity : a contingency investigation of job rotation and co-location
Thomé, Antônio Márcio Tavares
;
Sousa, Rui
- In:
International journal of operations & production …
36
(
2016
)
10
,
pp. 1090-1114
Persistent link: https://www.econbiz.de/10011550769
Saved in:
3
Pathways of development of dynamic capabilities for servitization transformation : a longitudinal multi-case study
Castka, Pavel
;
Donovan, Julie
;
Sousa, Rui
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 66-81
Persistent link: https://www.econbiz.de/10014456180
Saved in:
4
Best practices, performance advantage and trade-offs : new insights from frontier analysis
Sousa, Rui
;
Camanho, Ana Santos
;
Silva, Maria Conceição A.
- In:
Journal of productivity analysis : an official journal …
62
(
2024
)
1
,
pp. 91-110
Persistent link: https://www.econbiz.de/10015120940
Saved in:
5
Manufacturing strategy : process and content
Voss, Christopher A.
(
ed.
)
-
1992
-
1. ed
Persistent link: https://www.econbiz.de/10013487941
Saved in:
6
Customer orientation and innovation : a comparative study of manufacturing and service firms
Wang, Qiang
;
Zhao, Xiande
;
Voss, Christopher A.
- In:
International journal of production economics
171
(
2016
),
pp. 221-230
Persistent link: https://www.econbiz.de/10011437355
Saved in:
7
Just-in-time manufacture
Voss, Christopher A.
(
ed.
)
-
1987
Persistent link: https://www.econbiz.de/10012876988
Saved in:
8
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
9
Competitive advantage through service differentiation by manufacturing companies
Gebauer, Heiko
;
Gustafsson, Anders
;
Witell, Lars
- In:
Journal of business research : JBR
64
(
2011
)
12
,
pp. 1270-1280
Persistent link: https://www.econbiz.de/10009382589
Saved in:
10
From service for free to service for free : business model innovation in manufacturing firms
Witell, Lars
;
Löfgren, Martin
- In:
Journal of service management
24
(
2013
)
5
,
pp. 520-533
Persistent link: https://www.econbiz.de/10010196054
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