Purpose – Despite its tremendous success and achievements, the information science (IS) industry has been plagued by shadows of failure and inefficiency since its early days. This paper takes the stance that poor communication with target organizations and users is one of the major causes of...

Purpose – The aim of this paper is to determine the extent to which readers perceive correctly the reasons why authors cite items in scholarly texts. Design/methodology/approach – The authors of ten library and information science articles provided the reasons for citing material in their...