Purpose – This paper proposes an infrastructural framework, involving various emerging technologies, for the development of an agent‐based quality enhancement system with the distinct feature of the ability to cope with the potential quality problems from various customers' requirements....

Attempts to propose an infrastructure of a supply chain information system, focusing on the component modules necessary for the building up of such a system with a description of the creation of these modules. The proposed supply chain information system embraces the concept of distributed...