This paper examines three barriers to effective policy-making and regulation in developing countries: inefficient operators; information asymmetry between regulator and operators; and where the role of the regulator to balance the interests of consumers, competing enterprises and investors is...

This paper demonstrates that analysing ICT indicators, based on benchmarking through the application of a dynamic diagnostic approach with context relevant indicators, provides a far more valid evidence-base for ICT policy and regulation than using the ranking of a country on one of the global...