In all OECD countries secretarial occupations constitute a substantial part of all women's employment, are heavily female-dominated and subject to rapid and far-reaching technical change. They are also transversal to all sectors and organisations. The report examines how the secretary's role is...

The paper presents evidence of serious skill shortages in the information technology (IT) sector and in ITrelated occupations in France, Germany, Singapore the UK and the US. The extent to which higher education (HE) has responded to the increased demand for skills by providing an increasing...