Mohan Sivakumar, V.; Devadasan, S.R.; Murugesh, R. - In: The TQM Journal 26 (2014) 1, pp. 30-49
Purpose – The purpose of this paper is to initiate researches in the direction of integrating knowledge management (KM) principles with ISO 9001:2008 Supported Quality System and motivate the practitioners to implement such integrated system in real-time practice. Design/methodology/approach...