Tarofder, Arun Kumar; Marthandan, Govindan; Mohan, Avvari V. - In: Business Process Management Journal 19 (2013) 3, pp. 431-458
Purpose – The purpose of this paper is to investigate empirically the critical factors for the diffusion of web technologies in supply chain management (SCM) functions, based on the technology‐organizational‐environment model, and to identify the benefits resulting from diffusion....
