Purpose The purpose of this paper is to assess the role of artifacts in the knowledge management field in the past 18 years (1997-2015) and to identify directions for future research. Design/methodology/approach The authors conducted a systematic literature review of 101 articles published in...

Purpose This paper assesses the role of collaborative knowledge building in the co-creation of artifacts in the knowledge management field. Design/methodology/approach Fifty-eight papers published in six knowledge management-related journals were analyzed. The framework for analysis included 13...

The purpose of this paper is to address the impact of information technology repositories (ITR) in the implementation of KM processes, i.e. knowledge storage and retrieval. A case study design is used. Data are collected through the use of individual semi-structured interviews, observations and...