Purpose – The purpose of this paper is to present a comprehensive IT tools based methodology (CITM) for BPR projects in order to facilitate implementing BPR project by considering relevant IT tools in each phase of the methodology, both approaches (clean slate and analysis of existing...

This paper analyzes worldwide information technology (IT) policy trends development using technology-diffusion, policy-making models. After reviewing various types of technology transfer, the authors identified a framework based on the approach of 'Hanna'. The policy trends of 55 IT programs in...

We are experiencing a new kind of commerce in the recent era, known as e-commerce, which considers Information and Communication Technology (ICT) as the main enabler of commerce. Considering Small and Medium Enterprises (SMEs) as micro elements of society and part of macro economy, ICT becomes...