Advances in information technology (IT) have enabled increased information integration across firms, which can potentially lead to higher operational efficiency. In this paper, we build upon prior literature in information systems (IS), supply chain management, economics and strategy to posit...

This paper presents new evidence on the role of embeddedness in predicting contract duration in the context of Information Technology (IT) Outsourcing. Contract duration is a strategic decision that aligns interests of clients and vendors, providing the benefits of business continuity to clients...

This paper examines renegotiation design in contracts for outsourced information technology (IT) services. While prior literature in information systems (IS) has highlighted the likelihood of ex post rent seeking engendered by renegotiation, we build upon literature on incomplete contracts to...

Application service providers (ASP), who host and maintain Information Technology (IT) applications across the Internet, emerged as an innovation in the way IT services are delivered to client firms. In spite of many potential benefits to user firms, ASPs experienced business failure and high...