This reports on the results of a study of Internet (non)use in three neighborhoods of Detroit, Michigan. The study was conducted by the Quello Center at Michigan State University, working in collaboration with the Center for Urban Studies at Wayne State University, which administered telephone...

The existence of a ‘digital divide’ has been one of the key social issues of the Internet since its early diffusion at the turn of the twenty-first century. Over time, as access to the Internet has become increasingly central to everyday life, those without access to broadband...

Computer science and informatics have great potential to improve citizen engagement with public officials, voting, access to public information and other democratic processes. Yet progress towards achieving these aims on a wide scale remains slow. A main reason for this lack of progress is that...