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Information technology
Electronic Commerce
13
E-commerce
11
Consumer behaviour
8
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Customer satisfaction
7
Kundenzufriedenheit
7
Service quality
7
Social Web
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Organisatorischer Wandel
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Li, Eldon Yu-zen
3
Chen, Ja-shen
2
Cheng, Li-hung
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Ching, Russell K. H.
1
Lin, Ta-yi
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Wen, Chao-Tung
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International journal of electronic business
1
International journal of services technology and management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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The effect of information technology adoption and design customisation on the success of new product development
Chen, Ja-shen
;
Li, Eldon Yu-zen
- In:
International journal of electronic business
8
(
2010
)
6
,
pp. 550-578
Persistent link: https://www.econbiz.de/10009157845
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2
Service innovation activities in e-government initiatives : the Taiwan experience
Cheng, Li-hung
;
Wen, Chao-Tung
;
Li, Eldon Yu-zen
;
Lin, Ta-yi
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 54-71
Persistent link: https://www.econbiz.de/10009657656
Saved in:
3
Measuring CRM effectiveness: construct development, validation and application of a process-oriented model
Chen, Ja-shen
;
Yen, H. J. Rebecca
;
Li, Eldon Yu-zen
; …
- In:
Total quality management & business excellence : an …
20
(
2009
)
3/4
,
pp. 283-299
Persistent link: https://www.econbiz.de/10003862468
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