At the heart of successful automated manufacturing systems lies the idea of effective integration of various functions. In any sizeable application of a Computer Integrated Manufacturing (CIM) system, an enormous amount of complex data needs to be logically integrated and managed. Presents and...

How can firms extract value from already-implemented information technologies (IT) that support the work processes of employees? One approach is to stimulate employees to engage in post-adoptive extended use,i.e., to learn and apply more of the available functions of the implemented technologies...

This study seeks to identify the means by which information technology helps cocreate relational value in the context of interfirm relationships in the logistics industry — a large and information-intensive industry. We identify a set of IT functionalities — single-location shipping,...