A series of in‐depth one to one and group interviews were undertaken with health professionals and surgery practice managers in medical locations where a touch screen information kiosk was available for use by patients. The purpose of these interviews was to provide context and understanding...

The UK Government see digital interactive television (DiTV) as an effective delivery platform for health information. This study examines use of a one‐way DiTV video‐conferencing facility whereby the public received advice from a nurse visible on their TV. A multi‐method approach was used,...