Many of the financial instruments used in classic investment analysis do not apply to typical information technology investment decision making because of the multi‐criteria and multi‐objective nature of the problem. This is particularly true when integrating strategic, tactical, and...

Introduction to lean and supply chain management -- Lean -- Supply chains -- The nexus of lean and supply chain management -- Topics in lean supply chain management -- Topics in lean supply chain leadership -- Strategic customer value focus in supply chain management -- Topics in aligning lean...

From the individual to the largest organization, everyone today has to make investments in IT. Making a smart investment that will best satisfy all the necessary decision-making criteria requires careful and inclusive analysis. This textbook provides an up-to-date, in-depth understanding of the...