Discusses the year 2000 (Y2K) problem and the lack of real knowledge about what may or may not happen. States IT aspects of the problem are the only ones with any real focus, as management thinking tends to be scarce ‐ reasoning that awareness and understanding vary widely among managers....

Looks at the information technology revolution which is characterized by its dependence on knowledge and information — but knowledge is not exclusively the province of information technology. Uses a highlighted panel titled ‘Timeline’ which goes from 1946 to 1999 tracking IT progress in...

Cites 12 forces which have helped to create the new environment of the technological age and shows these as: knowledge; digitalization; virtualization; molecularization; integration/inter‐networking; disintermediation; convergence; innovation; presumption; globalization; and discordance....

Looks at how large business has introduced enterprise resource planning (ERP) which is designed to connect and integrate such diverse areas as manufacturing, finance, inventory and order management plus human resources. Posits ERP will particularly be needed to migrate to e‐business....

Forecasts that virtual assets — knowledge and information — will transform the way business is undertaken, requiring the business success rulebook to be rewritten. Posits that both the ‘virtual economy’ and the ‘virtual company’ are fast becoming a reality, stimulated by...

Insists that not all products and services are susceptible to being sold electronically, and shows that de Kare‐Silver proposes an electronic shopping test to aid in helping retailers and suppliers assess the new market forces. Copious use of Figures aids in explanation of the points involved....

Argues, as a result of the convergence of commerce, technology, and consumer frustration, these new infomediary businesses could help customers capture, manage and maximize information assets value. States infomediaries can act as their client's agents, representing their interests and guarding...

Looks at the future for new technology, stating mobile phones, for the second Xmas in a row, were the most popular gift and that Web addresses and e‐commerce operators bit into the sales of traditional retailers. Looks at the role of the Internet in e‐commerce evolution and also at...

Discusses various countries’ employment, work practices and structures of organizations, stressing it is by no means a comprehensive checklist. Covers Japan; plus Germany, The Netherlands and Spain of Continental Europe; also includes the USA, Canada, Australia and New Zealand (the Anglo Saxon...

Looks at the future of communications in the 21st century — following the 19th century transport revolution and the 20th century people movement — stating the transport of ideas and information will affect most people in most countries in various ways. Suggests that telephones, television...