Small-to-medium sized enterprises (SMEs) have struggled with whether to introduce various information technologies (IT) due to costs and risks. As a result, many have sought to reduce the cost risks of introducing IT by underutilizing such information. The benefits, costs, and risks of IT are...

E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services. This handbook provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage...