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Does technology make a difference? : evidence from Spanish hotels
Ruiz-Molina, Maria-Eugenia; Gil Saura, Irene; … - In: Service business 5 (2011) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10009535283
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Latent segmentation in business-to-business based on information and communication technology and relationship variables
Fuentes-Blasco, Maria; Moliner-Velázquez, Beatriz; Gil … - In: Tourism economics : the business and finance of tourism … 23 (2017) 2, pp. 460-468
Persistent link: https://www.econbiz.de/10011646491
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Exploring relationship variables and Information and Communication Technologies use in industrial segmentation
Fuentes-Blasco, María; Moliner-Velázquez, Beatriz; … - In: Management decision : MD 55 (2017) 7, pp. 1441-1459
Persistent link: https://www.econbiz.de/10011731338
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Information and communication technologies in rural hotels
Ruiz-Molina, María-Eugenia; Gil Saura, Irene; … - In: International journal of sustainable economy 2 (2010) 1, pp. 1-15
Persistent link: https://www.econbiz.de/10003959075
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Does ICT contribute to bootstrapping SOSI? : evidence in retailing
Marín, Antonio; Gil Saura, Irene; Ruiz-Molina, … - In: International journal of retail and distribution management 52 (2024) 7/8, pp. 737-753
Persistent link: https://www.econbiz.de/10015158215
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The impact of IT applications on customer satisfaction : some new perspectives in the supplier-retailer relationships
Ruiz-Molina, Maria-Eugenia; Gil Saura, Irene; … - In: International journal of technology marketing : IJTMkt 5 (2010) 3, pp. 219-233
Persistent link: https://www.econbiz.de/10009010286
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Can the retailer's ICT enhance the impact of service recovery efforts on customer satisfaction?
Ruiz-Molina, Maria-Eugenia; Fayos-Gardo, Teresa; … - In: Journal of relationship marketing : innovations and … 19 (2020) 4, pp. 329-354
Persistent link: https://www.econbiz.de/10012312409
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The role of ICT in education : a longitudinal study based on tourism students perceptions
Praničević, Daniela Garbin; Šerić, Maja - In: Zagreb international review of economics & business 17 (2014), pp. 49-64
Persistent link: https://www.econbiz.de/10010487079
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Can advanced technology affect customer-based brand equity in service firms? : an empirical study in upscale hotels
Šerić, Maja; Gil Saura, Irene; Mollá Descals, Alejandro - In: Journal of service theory and practice : JSTP 26 (2016) 1, pp. 2-27
Persistent link: https://www.econbiz.de/10011421818