-- Acknowledgements -- Introduction -- The Research Question -- Outline -- 1 Rate-of-Retum Regulation -- 1.1 Rate-of-Retum Regulation in … the Gas, Telephone, and Electric Industries -- 1.2 The Historical Development of Rate Regulation -- 1.3 Rate …-of-Retum Regulation in Action -- 1.3.1 Revenue Requirement Phase -- 1.3.2 Rate Design Phase -- 2 The Averch-Johnson Model -- 2.1 The …