Purpose The purpose of this paper is twofold. First, the study considers research on creativity and innovation in the field of general management and hospitality. Second, the paper develops a theoretical model to integrate individual- and group-level creativity particularly for service...

Purpose The purpose of this paper is to show that the high learning ability associated with innovative firms enables these firms to conduct a broad knowledge search based on a knowledge transfer perspective. This paper further shows that knowledge tacitness and relationship between knowledge...