The Knowledge Economy at Work Skills and Innovation in Knowledge Intensive Service Activities Edited by Cristina Martinez-Fernandez Urban Research Centre, University of Western Sydney, Australia Ian Miles Manchester Institute of Innovation Research/Centre for Service Research, University...

There has been a great deal of discussion on the knowledge economy, but much of this has been more a matter of rhetoric than serious analysis. This book is a pioneering effort to address this gap, using a range of methods and investigating knowledge-intensive service activities (KISA) in many...