A great deal of ‘innovation failure’ can be attributed to ineffective implementation, rather than failure of the innovation itself. External agencies such as technology diffusion agencies (TDAs) have been created to assist organisations to implement innovation successfully, but there has...

The advantages of using a balanced approach to measurement of overall organisational performance are well-known. We examined the effects of a balanced approach in the more specific domain of measuring innovation effectiveness in 144 small to medium-sized companies in Australia and Thailand. We...

Imagine you are running a marathon. You started at a nice, steady pace, but the speed just kept increasing. You must compete with the others in the race but they keep sprinting forward. And more and more people keep joining the race. Not only that, but things are now being thrown at you from all...

Most research examining innovation measures retrospective innovation, or to what extent a company has adopted innovations during previous years. This longitudinal study was undertaken with small firms to examine two factors that allow organisations to have control and that therefore lead them to...

The present study aims to validate the current best-practice model of implementation effectiveness in small and mid-size businesses. Data from 135 organizations largely confirm the original model across various types of innovations. In addition, we extended this work by highlighting the...