Purpose – The purpose of this paper is to present and discuss the development of a system for assessing and improving technology development and innovations. The system components comprise: a framework or model for assessing, measuring, diagnosing and improving innovation enablers and results;...

Purpose – The purpose of this paper is to examine the possible impediments to radical innovation created by the pursuit of quality improvement in the dynamic hi‐tech sector. Design/methodology/approach – First examines contributions and limitations of extant literature. Then analyzes three...

Purpose – The purpose of this paper is to examine two approaches to measure and diagnose innovation excellence. Design/methodology/approach – The paper is a conceptual model for innovation excellence and a measurement system is developed. A Danish survey forms the empirical basis for the...

This paper highlights how the European Business Excellence Model can be adapted to innovation when formulating strategies and plans. The Business Excellence Model is too general to be applied directly to innovation, and the authors find that specific criterion parts have to be supplemented. A...

Excellence in innovation requires that organisations have the competencies to react quickly to new market conditions and customer needs, and see the possibilities that can arise from constantly looking for creative solutions and continuous improvements in products and innovation processes....