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~subject:"Innovation management"
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Innovation management
Innovation
28
Dienstleistungsqualität
24
Service quality
24
Dienstleistungssektor
23
Service industry
23
Quality management
20
Service innovation
20
Services
19
Beziehungsmarketing
18
Customer satisfaction
18
Relationship marketing
18
Customer integration
17
Dienstleistung
17
Kundenintegration
17
Dienstleistungsinnovation
16
Qualitätsmanagement
16
Sweden
16
Kundenzufriedenheit
14
Schweden
14
Innovationsmanagement
12
Consumer behaviour
11
Betriebliche Wertschöpfung
10
Konsumentenverhalten
10
New product development
10
Value creation
10
Bundling strategy
9
Leistungsbündel
9
New service development
9
Produktentwicklung
9
Product quality
8
Produktqualität
8
Dienstleistungsmanagement
7
Health care
7
Manufacturing industries
7
Service management
7
Customer service
6
Kundenservice
6
Business model
5
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English
12
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Witell, Lars
12
Edvardsson, Bo
4
Gustafsson, Anders
4
Kristensson, Per
4
Snyder, Hannah
4
Fombelle, Paul
2
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Carlborg, Per
1
Colurcio, Maria
1
Fundin, Anders
1
Gebauer, Heiko
1
Gremyr, Ida
1
Hammedi, Wafa
1
Jaakkola, Elina
1
Johansson, A. Elisabeth
1
Kowalkowski, Christian
1
Lervik-Olsen, Line
1
Löfberg, Nina
1
Löfgren, Martin
1
Meiren, Thomas
1
Patricio, Lia
1
Perks, Helen
1
Raddats, Chris
1
Schäfer, Adrienne
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Journal of business research : JBR
4
Journal of service management
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
Journal of service research
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
12
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1
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
2
From service for free to service for free : business model innovation in manufacturing firms
Witell, Lars
;
Löfgren, Martin
- In:
Journal of service management
24
(
2013
)
5
,
pp. 520-533
Persistent link: https://www.econbiz.de/10010196054
Saved in:
3
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
4
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
5
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
6
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
7
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
8
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
9
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
10
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
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