Purpose – Organizational performance is positively affected by employees’ innovative behaviour, but recent studies indicate that innovative work behaviour may have negative performance consequences. Negative tensions may arise due to employees’ different views on innovation, and efficiency...

Purpose: The purpose of this paper is to investigate whether the screening of product ideas is supported by the NPD (new product development) process design throughout the NPD phases. Design/methodology/approach: Data were collected with an internet survey questionnaire from 43 large companies...

The promise of customers as an external resource for new-product development (NPD) has been recognized in theory and practice for a long time. Technological progress has increased the interaction between companies and users. Yet the involvement of users in NPD depends on the ability of...