This paper reports on activities and results of a partnership approach to an in-house innovation learning project (ILP) that sought to leave a legacy of skills, expertise and experience to be retained and repeated in-house for participating owner-managed Small and Medium-sized Enterprises...

Despite the growing body of literature concentrating on service innovation, empirical research focusing on measuring its impact, mainly at firm-level, remains scarce. Adopting the perspective that the ability to monitor the service innovation process and to assess its impact is a pre-condition...

Despite the growing body of literature concentrating on service innovation, empirical research focusing on measuring its impact, mainly at firm-level, remains scarce. Adopting the perspective that the ability to monitor the service innovation process and to assess its impact is a pre-condition...

If managers of many SME do not clearly assume the necessity to modernize their organizations, they will not be able to take advantage of all its resources' potentialities, not only the technological resources, but also of the capacities and qualifications of the human resources. This article...

Entrants are typically found to be more innovative than incumbent firms. Furthermore, these innovative ideas often originate with established firms in the industry. Therefore, the established firm and the start-up firm seem to select different types of projects. We claim that this is the...

Several organizations have developed ongoing crowdsourcing communities that repeatedly collect ideas for new products and services from a large, dispersed “crowd” of non-experts (consumers) over time. Despite its promises, little is known about the nature of an individual’s ideation...

Contrary to popular belief which sees the governments as reactive and resistant to change, the increasing emergence of innovative ideas particularly in the field of local services yielded a wide range of interactions. This was due to address new policy challenges, improve productivity, better...

When radical innovations impact an industry, established incumbents are sometimes displaced by new challengers, yet at other times, survive and prosper. What are the factors that influence these possible outcomes? Extensive as the studies are in providing insights into incumbent-challenger...

Sustainability innovations are characterized by a systemic nature, which can only be developed if multiple firms work together. To jointly identify opportunities and plan such sustainability innovations, new methods and approaches are needed. In this article we describe a case study conducted in...

Metalquimia ha creado un modelo de negocio transgresor que reproduce el efecto económico de una externalidad de red de manera natural promoviendo una cultura de innovación. Para mantener el equilibrio de este efecto, ésta ha sido capaz de: (1) incentivar la innovación entre sus empleados;...