Purpose: According to recent studies, many road accidents could be avoided using driving assistance systems. However, the introduction of increased levels of technology in workplaces is often met with opposition. The paper, therefore, analyzes the bus drivers' acceptance of assistance systems...

Purpose: According to recent studies, many road accidents could be avoided using driving assistance systems. However, the introduction of increased levels of technology in workplaces is often met with opposition. The paper, therefore, analyzes the bus drivers’ acceptance of assistance systems...

Companies need practical customer integration processes to enable them to exploit their customers’ valuable knowledge as a key resource during product and service development. However, existing customer integration processes do not capture complex production environments with heterogeneous...