In the traditional new product development process, manufacturers first explore user needs and then develop responsive products. Developing an accurate understanding of a user need is not simple or fast or cheap, however. As a result, the traditional approach is coming under increasing strain as...

A central tenant of open innovation is free revealing of the detailed workings of novel products and services, so that others may use them, learn from them, and perhaps improve them as well. We explain that innovators frequently do freely reveal proprietary information and knowledge regarding...

The "lead user construct" was developed to preferentially identify commercially attractive innovation-related information developed by users of products and services. In this research, we use data drawn from users of Apache, an open source software project, to assess the association between each...

It is known that end users of products and services sometimes innovate, and that innovations developed by users sometimes become the basis for important new-commercial products and services. It has also been argued and to some extent shown that such innovations will be found concentrated in a...

Individual citizens have been found to be a major source of new product and service innovations of value both to themselves and to the economy at large. These citizen innovators operate in a little understood legal environment that we call the innovation wetlands. We show via a review of...

The impact of user innovation on social welfare isanalyzed by comparing user innovators to manufacturer innovators in terms oftheir innovation incentives and knowledge.Following a review of theliterature on product development by users, it is argued that the introductionof user innovation in a...