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Customer orientation and innovation : a comparative study of manufacturing and service firms
Wang, Qiang; Zhao, Xiande; Voss, Christopher A. - In: International journal of production economics 171 (2016), pp. 221-230
Persistent link: https://www.econbiz.de/10011437355
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Innovating through services, co-creation and supplier integration : cases from China
Zhang, Min; Zhao, Xiande; Voss, Christopher A.; Zhu, Guilong - In: International journal of production economics 171 (2016), pp. 289-300
Persistent link: https://www.econbiz.de/10011437386
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Deployment strategies for service innovation
Wang, Qiang; Voss, Christopher A.; Zhao, Xiande - In: IEEE transactions on engineering management : EM 66 (2019) 4, pp. 514-528
Persistent link: https://www.econbiz.de/10012129810