Purpose – The purpose of this research is to show how the variety of ways of performing through knowledge and intangible resources exploitation raises the question of how these kind of resources can be coherently and successfully declined into companies' processes and operations, what are the...

Purpose – Companies coping with global business are called more and more to lead their transformation into intelligent organizations, i.e. organizations able to leverage their intellectual capital to achieve their business objectives and envision new development paths. This paper, assuming...

Purpose – During the past two decades a renewed interest about the role of intangible resources in determining performance of public services organisations has risen. This is particularly valid for healthcare (HC) services. HC services are knowledge intensive services basically founded, as the...

Purpose – The purpose of this paper is to investigate the relevance of intellectual capital (IC) as a strategic resource and source of regional value creation dynamics. Adopting a knowledge‐based approach, the authors aim to argue that knowledge assets represent the IC's components, and the...

Purpose – Acknowledging the strategic relevance of assessing and managing intellectual capital (IC), this editorial first aims to discuss a classification of the IC assessment strategies and second seeks to introduce the main topics investigated by the papers collected in this special issue....

Purpose – Organizations are increasingly aware that to face complexity and uncertainty in today's business landscape, it is important to properly exploit, combine, and continuously develop their intellectual capital (IC). In this introduction to the special issue the aim is to develop some...

Purpose – The purpose of this paper is to show that in the last decades the globalization of economies together with the adoption of the new public management model have involved deep changes in the organization and management of public service organisations (PSOs). The need to increase their...

Purpose – The purpose of this paper is to highlight that research on the measurement of key indicators that represent drivers of the knowledge economy still spans several different, although interrelated, directions. The results of this review call for further integration of metrics through...

Purpose – The purpose of this paper is to examine the transferability of the intellectual capital approach methodology from the corporate to the national level. Just as financial measures fall short of covering major value drivers at the corporate level, gross national product does not...

Purpose – The research reported in this ongoing study aims to investigate the notion of knowledge assets developed within digital communities in the course of their economic or leisure activities. Ideally, the resulting knowledge is universal, affordable and relevant; this inclusiveness is a...