Access to justice through technology is a growing topic of interest worldwide. Based on a user-centric approach, this paper explores the needs and challenges for micro, small and medium-sized businesses (SMEs) to deal efficiently and fairly with disputes. We put forth a framework to design an...

On 3 February 2010, a group of countries representing 88 distinct World Trade Organization (WTO) Members presented a proposal for procedures for the facilitation of solutions to non-tariff barrier disputes. This proposal is in line with Paragraph 16 of the Doha Ministerial Declaration which...