Purpose – The purpose of this paper is to empirically examine the influence of the internet on the internationalisation process and international customer relationship interactions of UK manufacturing small to medium‐sized enterprises (SMEs). The paper is positioned at the interface of the...

Purpose – The purpose of this study is to examine whether differences exist between low and high export intensity Tanzanian internationalising small to medium‐sized enterprises (SMEs) in respect of their perceived competitiveness in overseas markets. In this study, export intensity, i.e. the...

It is now recognised that many firms are “born global’ and initiate international business from inception or shortly thereafter. They have been influenced by both globalisation and the impact of new ICT technologies. This paper examines the role of the Internet in the internationalisation of...