Trust is a crucial factor in e-commerce. However, consumers are less likely to trust unknown Web sites. This study explores how less-familiar e-commerce Web sites can use branding alliances and Web site quality to increase the likelihood of initial consumer trust. We use the associative network...

Noting that the use of Internet is not only utilitarian but experiential indeed cultural, this dissertation describes in depth and explains what people lives in their online consumer experiences. This description is done through the three great social and personal changes brought by the advent...

The internet, as an information-rich ressource has transformed the way firms gather, produce and transmit competitive intelligence (CI). Yet there is little empirical work on the tools that are used in this purpose. This study fills that gap by studying the factors that affect the use of...

This research addresses the question of explaining the Internet-related performance of a firm by relying on the Strategic Alignment Model. Following a contingent approach, the conceptual framework sheds light on the coherence between Internet use, business, organization and technology. The...