The balanced scorecard, with its associated performance management approaches, has become a widely practised and popular management reporting method in recent times. Moreover, enabling technology, which assists in the delivery and personalisation of corporate performance information, is having a...

Purpose – This purpose of this paper is to discuss the emerging IT platform of cloud computing. Design/methodology/approach – This paper identifies where and how this has developed in terms of the collision between internet and enterprise computing paradigms – and hence why cloud computing...

One of the main motivations associated with the adoption of electronic commerce (e‐commerce) is the integration and automation of business processes. Yet, for many years the integration of systems has been a barrier to business process automation. However, a new generation of software called...

Purpose – This paper aims to present electronic procurement benefits identified in four case companies from the information technology (IT), hi‐tech sector. Design/methodology/approach – Multi‐case study design was applied. The benefits reported in the companies were analysed and...