The Internet plays an increasingly central role in the lives of individuals. Through the Internet, individuals can engage in a wide array of activities such as shopping, participating in social networking activities, obtaining information and so forth. Given the extent to which the Internet is...

The UK economy is unbalanced, with the country's economic activity being dominated by London and the south-east of England. To address this imbalance, governments have initiated a series of initiatives aimed at creating a "Northern Powerhouse" that will realise the north of England's economic...

Over the last decade or so, access to broadband telecommunication services has become increasingly important. Through broadband, households and companies are able to engage with the informationbased economy that is emerging, through, for example, buying and selling online or using social media....

There is growing awareness amongst policy makers, scholars and practitioners that the Information and Communication Technology (ICT) sector plays an important role in a country's economy and welfare. The ICT sector relies on highly performing technical infrastructures but also needs skilled...

In this paper, we demonstrate that there is more to consumer experience than just broadband access speed. We identify and describe a complex and dynamic set of interactions that occur between different factors that collectively determine consumer experience. We suggest that the relationship...

This book contains an Open Access chapter The COVID-19 pandemic disrupted economies and society globally. In addressing the crisis, the Internet proved incredibly important in enabling many to shift physical work, education, and social activities online and facilitating the tracking of the...