Purpose – Although the significance of the learning organization concept is recognised in innovation management, there are only a few studies on the way in which a learning orientation affects new service development (NSD) in the hotel industry in Iran. This paper aims to fill that gap....

Purpose – Whilst researchers have explored the relationship between innovativeness and business performance in different organizations, such studies in services such as restaurants are scarce. The purpose of this paper is to examine potential influences of innovativeness on effectiveness and...

Purpose – There is growing concern about the performance of public organizations (POs) in developing countries. Despite the fact that the advantages of innovation and learning orientation to organizations have been evidently documented in Western economies and private owned enterprises, there...