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La rivoluzione tecnologica nel commercio : dalla distribuzione di merci alla gestione dell'informazione
Pilotti, Luciano (contributor); Rosolin, Marina (contributor) - 1986
Persistent link: https://www.econbiz.de/10000745948
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CRM technologies as a leverage of competitiveness and business value creation in European markets : a comparison between Italy and the Netherlands
Lorenzon, Antonio (contributor);  … - 2005
Persistent link: https://www.econbiz.de/10003089758
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Creatività, innovazione e territorio : ecosistemi del valore per la competizione globale
Pilotti, Luciano (contributor) - 2011
Persistent link: https://www.econbiz.de/10009509940
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Il cammino infinito : imprenditorialità multiculturale tra varietà, innovazione e territori
Pilotti, Luciano (contributor); De Noni, Ivan (contributor);  … - 2014
Persistent link: https://www.econbiz.de/10010489307
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Does business succession enhance firms' innovation capacity? : results from an exploratory analysis in Italian SMEs
Ganzaroli, Andrea (contributor);  … - 2006
Persistent link: https://www.econbiz.de/10003783267
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Local embeddedness and internationalization of SME : a comparative analysis of nine local production systems in Emilia Romagna
Pilotti, Luciano; Ganzaroli, Andrea; Lorenzon, Antonio; … - 2007
Persistent link: https://www.econbiz.de/10003783571
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La competitività ecologica dei sistemi territoriali tra identità, immagine e vantaggi "costruiti" : quale marketing dei servizi turistici di fronte alla "long tail"?
Pilotti, Luciano; Tedeschi-Toschi, Alessandra; Apa, Roberta - 2011
Persistent link: https://www.econbiz.de/10011759288
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Tassonomia, topologia e tipologia dei sistemi produttivi locali in Italia : un tentativo di sintesi
Pilotti, Luciano; Vernuccio, Maria; Ganzaroli, Andrea - 2011
Persistent link: https://www.econbiz.de/10011759305
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Crm Technologies as a Leverage of Competitiveness and Business Value Creation in European Markets : A Comparison between Italy and the Netherlands
Pilotti, Luciano; Baalen, Peter van; Lorenzon, Antonio - 2005
The term CRM, Customer Relationship Management, is one of the most applied concept both in Marketing and IT literature and applications. CRM is most of the time used as a replacement of a misleading narrow term: Relationship Management (RM). Operations, Customer Service, Sales, human resources,...
Persistent link: https://www.econbiz.de/10014066962