We use actor-network theory (ANT) to understand how social workers in a large Italian local health authority might interact with a wiki space to share resources, inform practice, and maintain their professional identity. At the time of study, the wiki was proposed as a replacement technology for...

Purpose – The purpose of this paper is to evaluate the online presence of Italian destination management organizations (DMOs) by assessing the quality of their web sites through a demand‐side heuristic approach. Moreover, given the importance of a clear strategic vision for an efficient and...

This chapter discusses the emerging network science approach to the study of complex adaptive systems and applies tools derived from statistical physics to the analysis of tourism destinations. The authors provide a brief history of network science and the characteristics of a network as well as...