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Japan
Service quality
7
Customer satisfaction
6
Dienstleistungsqualität
6
Hotel industry
6
Hotellerie
6
Kundenzufriedenheit
5
Taiwan
5
Hospitality
3
Consumer behaviour
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Innovative service
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Konsumentenverhalten
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SMART SWOT
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Service robots
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USA
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5-Star hotels
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Agrotourismus
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Bed and breakfast
1
Brand
1
Customer service
1
Dienstleistung
1
Dienstleistungssektor
1
Exit strategy
1
Expectations
1
Gastgewerbe
1
Grounded theory
1
Holiday behaviour
1
Hospital
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Hospitality industry
1
Human resource development
1
Innovation
1
Innovation management
1
Innovationsmanagement
1
Innovative solution
1
Integrated marketing
1
Krankenhaus
1
Kundenservice
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Luxury
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Market segmentation
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Kuo, Chun-min
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International journal of hospitality management
1
The service industries journal
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ECONIS (ZBW)
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The dimensions of international hotel employee service attitude and their managerial implications
Kuo, Chun-min
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003914858
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2
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
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