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Coworker support as a double-edged sword : a moderated mediation model of job crafting, work engagement, and job performance
Shin, Yuhyung; Hur, Won-Moo; Choi, Wook-Hee - In: International journal of human resource management 31 (2020) 11, pp. 1417-1438
Persistent link: https://www.econbiz.de/10012262687
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Linking flight attendants' job crafting and OCB from a JD-R perspective : a daily analysis of the mediation of job resources and demands
Shin, Yuhyung; Hur, Won-Moo - In: Journal of air transport management 79 (2019), pp. 1-9
Persistent link: https://www.econbiz.de/10012112417
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Customer incivility and employee outcomes in the new service marketplace
Hwang, Hansol; Hur, Won-Moo; Shin, Yuhyung; Kim, Young-Jin - In: The journal of services marketing 36 (2022) 4, pp. 612-625
Persistent link: https://www.econbiz.de/10013407575
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Is insomnia detrimental to proactive service performance and customer-directed helping? : mediation of employee resilience and moderation of job crafting
Hur, Won-Moo; Shin, Yuhyung; Chung, June-ho - In: Journal of retailing and consumer services 81 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015116832
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How and when does job crafting contribute to franchised restaurant managers' service performance? : the moderation of headquarter control systems
Hur, Won-Moo; Shin, Yuhyung; Hwang, Hansol - In: Journal of service theory and practice 32 (2022) 3, pp. 378-399
Persistent link: https://www.econbiz.de/10013273024
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Smart technology and service employees' job crafting : relationship between STARA awareness, performance pressure, receiving and giving help, and job crafting
Kang, David Yeonjun; Hur, Won-Moo; Shin, Yuhyung - In: Journal of retailing and consumer services 73 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014303128