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~subject:"Job performance"
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Job performance
Consumer behaviour
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Service quality
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Beziehungsmarketing
12
Customer satisfaction
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Dienstleistungsqualität
12
Relationship marketing
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Kundenzufriedenheit
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Salespeople
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Verkaufspersonal
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Dienstleistungssektor
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Beschwerdemanagement
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Vertrauen
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Künstliche Intelligenz
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Marketing
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Satornino, Cinthia B.
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Journal of marketing
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Journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
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Social networks within sales organizations : their development and importance for salesperson performance
Bolander, Willy
;
Satornino, Cinthia B.
;
Hughes, Douglas E.
- In:
Journal of marketing
79
(
2015
)
6
,
pp. 1-16
Persistent link: https://www.econbiz.de/10011410739
Saved in:
2
Selling your network : how political skill builds social capital and enhances salesperson performance
Munyon, Timothy P.
;
Frieder, Rachel E.
;
Satornino, …
- In:
Journal of personal selling & sales management : JPSSM
41
(
2021
)
3
,
pp. 233-249
Persistent link: https://www.econbiz.de/10012623649
Saved in:
3
Whom to hire and how to coach them : a longitudinal analysis of newly hired salesperson performance
Bolander, Willy
;
Satornino, Cinthia B.
;
Allen, Alexis M.
; …
- In:
Journal of personal selling & sales management : JPSSM
40
(
2020
)
2
,
pp. 78-94
Persistent link: https://www.econbiz.de/10012260096
Saved in:
4
Understanding the performance effects of "dark" salesperson traits : machiavellianism, narcissism, and psychopathy
Satornino, Cinthia B.
;
Allen, Alexis
;
Shi, Huanhuan
; …
- In:
Journal of marketing
87
(
2023
)
2
,
pp. 298-318
Persistent link: https://www.econbiz.de/10014245091
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