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The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction

Namasivayam, Karthik; Guchait, Priyanko; Lei, Puiwa - In: International journal of contemporary hospitality management 26 (2014) 1, pp. 69-84

Persistent link: https://www.econbiz.de/10010249714

Understanding restaurant tipping systems : a human resources perspective

Lin, Ingrid Y.; Namasivayam, Karthik - In: International journal of contemporary hospitality management 23 (2011) 7, pp. 923-940

Persistent link: https://www.econbiz.de/10009383542

The relationship of chronic regulatory focus to work–family conflict and job satisfaction

Zhao, Xinyuan; Namasivayam, Karthik - In: International journal of hospitality management 31 (2012) 2, pp. 458-467

Persistent link: https://www.econbiz.de/10009503296

An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India

Namasivayam, Karthik; Zhao, Xinyuan - In: Tourism management : research, policies, practice 28 (2007) 5, pp. 1212-1223

Persistent link: https://www.econbiz.de/10003501027

Psychological diversity climate: justice, racioethnic minority status and job satisfaction

Madera, Juan M.; Dawson, Mary; Guchait, Priyanko - In: International Journal of Contemporary Hospitality Management 28 (2016) 11, pp. 2514-2532

Purpose The purpose of this paper was to develop and test a model examining how hotel managers’ psychological diversity climate affects job satisfaction, the moderating effect of racioethnic minority status and the mediating role of organizational justice. Design/methodology/approach A sample...

Persistent link: https://www.econbiz.de/10014764416

Transformational leadership and service recovery performance : the mediating effect of emotional labor and the influence of culture

Luo, Anqi; Guchait, Priyanko; Lee, Lindsey; Madera, Juan M. - In: International journal of hospitality management 77 (2019), pp. 31-39

Persistent link: https://www.econbiz.de/10011988424

When customers want to become frontline employees : an exploratory study of decision factors and motivation types

Wang, Chen-Ya; Guchait, Priyanko; Chiang, Cheng-Hsin; … - In: Service business 11 (2017) 4, pp. 871-900

Persistent link: https://www.econbiz.de/10011915017

Three country study : impact of support on employee attitudes

Guchait, Priyanko; Back, Ki-Joon - In: The service industries journal 36 (2016) 7/8, pp. 299-318

Persistent link: https://www.econbiz.de/10011564142

Error management culture : impact on cohesion, stress, and turnover intentions

Guchait, Priyanko; Paşamehmetoğlu, Ayşın; Madera, Juan - In: The service industries journal 36 (2016) 3/4, pp. 124-141

Persistent link: https://www.econbiz.de/10011564530

Psychological diversity climate : justice, racioethnic minority status and job satisfactio

Madera, Juan M.; Dawson, Mary; Guchait, Priyanko - In: International journal of contemporary hospitality management 28 (2016) 11, pp. 2514-2532

Persistent link: https://www.econbiz.de/10011641556