Similar Search Results

The effect of e-service quality on customers' satisfaction in banks operating in Jordan: an empirical investigation of customers' perspectives

Nuseir, Mohammed T.; Akroush, Mamoun N.; Mahadin, Bushra K. - In: International Journal of Services, Economics and Management 2 (2010) 1, pp. 80-108

The aim of this research is to examine the relationship between the e-service quality dimensions and customer satisfaction of banks in Jordan. Using a structured questionnaire, the primary data was collected from 457 customers who had e-banking transactions with banks in Jordan. Multiple...

Persistent link: https://www.econbiz.de/10008755673

The effect of e-service quality on customers' satisfaction in banks operating in Jordan : an empirical investigation of customers' perspectives

Nuseir, Mohammed T.; Akroush, Mamoun N.; Mahadin, Bushra K. - In: International journal of services, economics and management 2 (2010) 1, pp. 80-108

Persistent link: https://www.econbiz.de/10003923690

The relationship between the e-marketing mix strategies and organisational performance : an empirical investigation of international organisations in Jordan

Akroush, Mamoun N.; Nuseir, Mohammed T.; Asoub, Ashraf N.; … - In: International journal of electronic marketing and … 2 (2008/09) 4, pp. 317-351

Persistent link: https://www.econbiz.de/10003863799

Drivers of e-loyalty in e-recruitment : the role of e-service quality, e-satisfaction, and e-trust in Jordan, an emerging market

Akroush, Mamoun N.; Zuriekat, Majey I.; Mahadin, Bushra K. - In: Journal of electronic commerce in organizations : the … 19 (2021) 2, pp. 17-33

Persistent link: https://www.econbiz.de/10012519974

Transactional marketing and relationship marketing paradigms : a structural equation modelling approach

Akroush, Mamoun N. - In: International journal of electronic customer … 4 (2010) 2, pp. 125-160

Persistent link: https://www.econbiz.de/10003974005

An empirical model of new product development process : phases, antecedents and consequences

Akroush, Mamoun N. - In: International journal of business innovation and research 6 (2012) 1, pp. 47-75

Persistent link: https://www.econbiz.de/10009488152

The mediation effect of marketing expertise on marketing assets and capabilities toward financial performance

Akroush, Mamoun N. - In: International journal of internet marketing and … 6 (2011) 4, pp. 373-412

Persistent link: https://www.econbiz.de/10009488625

An empirical model of marketing strategy and shareholder value : a value-based marketing perspective

Akroush, Mamoun N. - In: Competitiveness review : an international business … 22 (2012) 1, pp. 48-89

Persistent link: https://www.econbiz.de/10009500734

Does service quality implementation mediate the relationship between technical service quality and performance : an empirical examination of banks in Jordan

Akroush, Mamoun N. - In: International journal of services, economics and management 1 (2007/09) 3, pp. 209-232

Persistent link: https://www.econbiz.de/10003837081

Exploring the mediation effect of service quality implementation on the relationship between service quality and performance in the banking industry in Jordan

Akroush, Mamoun N. - In: Global business & economics review 10 (2008) 1, pp. 98-122

Persistent link: https://www.econbiz.de/10003688427