This paper adopts a systems-design approach to focus courts and lawyers on the hitherto unexamined question of how involving lawyers in the design, development, and implementation of online dispute resolution (ODR) programs, will strengthen ODR justice outcomes and court-delivered justice...

It is one of the oldest lawyer jokes in the book, and its punchline is about to change. Remember the New Yorker cartoon, in which a lawyer and the client sit at a table, and the lawyer assesses the client's legal problem? "You have a pretty good case," the lawyer informs him. "How much justice...

The past fifteen years have witnessed immense growth in the application of technology in the field of conflict resolution. One area of particular interest is the growth of the practice and study of Online Dispute Resolution (ODR), which has its roots in the worlds of technology and of...