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Culture, relationship norms, and dual entitlement
Chen, Haipeng; Bolton, Lisa E.; Ng, Sharon; Lee, Dongwon; … - In: Journal of consumer research : JCR ; an … 45 (2018) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10011883856
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The price of power : how firm's market power affects perceived fairness of price increases
Lu, Zhi; Bolton, Lisa E.; Ng, Sharon; Chen, Haipeng - In: Journal of retailing 96 (2020) 2, pp. 220-234
Persistent link: https://www.econbiz.de/10012295827