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Evaluating the Relationship and Influence of Critical Success Factors of TQM on Business Performance : Evidence from SMEs of Manufacturing Sector

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Global competition has undeniably helped organizations to improve quality integrated with all facets of products and services under their management system. Hence, Total Quality Management (TQM) has been recognized by various researchers as an imperative key to enhance business performance,...

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A systematic literature review of supply chain resilience in small-medium enterprises (SMEs) : a call for further research

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