Purpose - The primary purpose of this paper is to investigate which internal organizational factors drive digital transformation for business model innovation in small and medium-sized enterprises (SMEs). Design/methodology/approach - The paper builds on a Delphi study from both a South African...

Government around the world, particularly in emerging economies such as South Africa, have recognised the socio-economic benefits Small and Medium -sized Enterprises (SMEs) hold. Despite this recognition and support, SME failure rates are still unsustainably high. For SMEs to survive, innovation...