Problem Definition: Healthcare industry is in dire need of operational improvements to enhance efficiency and reduce costs. Using observational data from an outpatient clinic, we study the impact of introducing capacity flexibility (via exam room design) on the efficiency of care provision,...

The recent trend of a surge in demand for cloud services has posed a challenging capacity expansion problem for the cloud providers: while the growths of demand for different capacity attributes (e.g., CPU and RAM) are time-varying and disproportionate, replenishments of these attributes are...